Terms & Conditions

Welcome to Hostbuybd Terms of Service

Effective date: 13 January 2025

By using Hostbuybd's services, users agree to the terms outlined below.


A. The client's use of the service is at their own risk.

B. The client is responsible for backing up files and maintaining data on Hostbuybd's infrastructure.

C. The client is responsible for securing and maintaining confidentiality of account credentials and setting file protections properly.

D. In case of a compromised password, Hostbuybd will suspend or alter access immediately upon notification from the client.

E. Hostbuybd is not liable for usage or charges incurred prior to account changes made after notification.

F. Although Hostbuybd works to ensure email security, all email communication should not be considered completely secure unless encrypted.

Registration of domain names is subject to the terms set by the relevant naming authorities. Clients must ensure compliance with these terms.

Hostbuybd is not responsible for disputes regarding domain names. Any dispute must be handled between the parties involved.

We will not transfer a domain to another provider until full payment is received. All service charges are due in advance of service provision.

If payments are delayed, services may be suspended.

Clients indemnify Hostbuybd against any breaches of these terms and third-party claims resulting from Hostbuybd’s services.

Failure to resolve breaches within 7 days will result in termination of services.

If a client becomes insolvent or enters into a voluntary arrangement with creditors, Hostbuybd may terminate the agreement immediately.

Upon termination or suspension, Hostbuybd reserves the right to block and remove all website data.

Affiliates

Affiliates must use the provided affiliate link without modification. Any attempt to alter the link is prohibited. Spamming or advertising in restricted areas will lead to the link being reported.

Refund Policy

Hostbuybd aims to deliver excellent services. If you are dissatisfied, please contact our support team for resolution. Refund requests can be made within 14 days of purchase, but no refunds will be issued beyond this period.

Once a valid refund request is approved, the refund process will be completed within 7 to 10 working days.

Non-Refundable Services

Refunds are not available for: 

  • Domain Names: Includes .COM, .NET, .ORG, and other domain types.
  • SSL Certificates
  • Domain Transfer Fees: For both transfer in and out.
  • Third-Party Products: Services or products provided by external sources.
  • Mail Suite Pro and Mail Space: These are non-refundable.
  • DMCA Ignore Hosting/VPS/Server These are non-refundable.

SLA Conditions

If Hostbuybd’s uptime falls below 99.9%, clients are entitled to one free month of service. This claim must be submitted within 7 days.

Planned maintenance is excluded from this SLA guarantee. Dedicated servers are not covered by SLA.

Delivery of Services

After payment is processed, clients will receive an automated receipt. Please save it for future reference.

Our support team is available 24/7, and we aim to respond to all inquiries within 15 minutes.

Web Hosting

By using Hostbuybd’s services, you agree to comply with these Terms of Service and Acceptable Use Policies.

General Terms and Policies

These terms apply to all individuals or organizations using Hostbuybd’s services. Violations by anyone accessing through your account will be treated as violations by you.

Coverage - Violations by any user of your account are considered violations by the account holder.

Privacy

Hostbuybd will not provide names, addresses, telephone numbers, email addresses, or other personally identifiable information on any Subscriber to any third party without prior permission from that Subscriber, or as required under an appropriate court or administrative directive, including a facially valid subpoena, or as necessary to render the Service. Hostbuybd may provide aggregate data on Subscribers to third parties in the operation of Hostbuybd business.

Disputes

Any disputes between you and Hostbuybd will be resolved through binding arbitration under applicable laws.

Chargebacks

If a chargeback is filed, the related service will be suspended. A replacement payment along with a chargeback fee must be settled before services can resume.

Cancellation Procedure

Cancellation requests must be submitted via the client area. Once requested, the service will be terminated within 24 hours.

It’s your responsibility to cancel any recurring PayPal subscriptions.

Suspended / Terminated / Reactivation Fee

If your service is suspended due to non-payment, a $25 reactivation fee may apply for each service.

Resellers

Resellers are permitted to use their website for personal use or to sell to their own clients. Free accounts cannot be hosted under any circumstances. Hostbuybd offers free transfers for up to 30 accounts, but any transfers beyond this limit will incur a fee of $0.50 to $50 per account, depending on the account usage.

Price Changes

Hostbuybd reserves the right to adjust the prices for services at the start of a customer's next billing cycle. Although prices generally decline due to falling hardware and bandwidth costs, external factors such as regulatory changes, taxes, and other unforeseen costs may lead to price adjustments.

Discount Vouchers/Coupons

Only one voucher or coupon can be applied per transaction. If the value of the order is less than the voucher’s value, the remaining amount will not be refunded or carried over.

Vouchers are restricted to one per customer and can be redeemed for shared, reseller, or dedicated services only.

Amendments

Hostbuybd reserves the right to amend these Terms and Policies at any time by posting the updated terms in the service area. By continuing to use the service, you consent to the updated Terms. If you disagree with the amended Terms, you must notify Hostbuybd to terminate the service.

Governing Law

These Terms and Policies will be governed by and construed in accordance with English and Bangladeshi law.